Steve Why we don't compete on discounts. Why We Don’t Compete on Discounts We once received this message from a potential customer: “We found somebody who can build them cheaper. I’d really like to go with your company as you were recommende... Behind the flatpack Customer Stories
Steve What's the biggest thing you've built? I was asked at a retail event last week, “What’s the biggest item you’ve built?” Without a second’s hesitation, I replied: the JumpPRO Giant. When you’ve overseen more than 1,900 trampoline builds and... Behind the flatpack Recent Builds Trampolines
Charlie Why We Created the Home Flatpack London Hub Providing a dependable installation service in Central London requires a different approach. For years, furniture installers have travelled into London from surrounding areas to complete customer book... Bedroom Behind the flatpack For Retailers Moving Home Recent Builds
Charlie Big Storage, Small Room: Why the Arti 3 Worked So Well Sometimes the best furniture choice is simply the one that makes the most of every centimetre. This customer had a fairly compact room but needed serious storage for clothes, books and everyday belong... Bedroom Behind the flatpack Recent Builds
Steve The Weather Was Awful. The Climbing Frame Was Happening Anyway. This Plum Climbing Cube Wooden Playcentre booking needed a little more planning than most. When the customer ordered the climbing frame, they explained that their autistic child already knew his new p... Behind the flatpack Customer Stories Garden & Outdoor Recent Builds
Steve How One House Move Became Our Home Setup Service The very first Home Flatpack booking wasn’t really about flatpack furniture at all. It was about helping a pregnant couple move into their new home and getting the things around them sorted. Anyone wh... Behind the flatpack Customer Stories For Installers For Retailers Recent Builds
Steve £90 to Build an £820 Wardrobe!? When you’ve spent hundreds of pounds on new furniture, it’s understandable to want to keep the installation cost down. A customer who had purchased an £820 wardrobe was referred to Home Flatpack by he... Behind the flatpack Customer Stories For Installers Recent Builds
Steve We Took a Break. Now We’re Building Something Better. A little while ago, we shared that Home Flatpack was taking a short break. Rather than simply carrying on as before, we wanted time to look properly at the business, what worked well, what could be im... Behind the flatpack For Installers For Retailers
Charlie Steve Takes on the Full ARTI Suite Every now and then, Steve, Home Flatpack’s owner, swaps the planning desk for the tool kit and gets back to where the business started: building furniture in customers’ homes. This project was certain... Bedroom Behind the flatpack Recent Builds
Steve Good Enough Isn’t Good Enough Anymore. As Home Flatpack moves into its next chapter, one of the biggest changes we’re making isn’t something you’ll necessarily see when an installer arrives at your door. It’s our Quality Management System ... Behind the flatpack For Installers For Retailers
Charlie 12 Half Marathons. 12 Countries. One Slightly Questionable Idea. Running a business has taught me that some of the best ideas start with a sentence that sounds perfectly reasonable at the time. This was one of them. During 2026, I’m taking on 12 half marathons in 1... Behind the flatpack
