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Retailer Partnerships

RETAILER PARTNERSHIPS

Professional Installation Service for Retailers

We help retailers offer trusted nationwide installation for flatpack furniture, wall beds, trampolines, sheds and more, protecting your reputation and improving your customer experience.

Integrated model Installation offered at point of sale
Referral model Send customers to us and we handle the rest
Home Flatpack installer assembling a wardrobe

An installation model shaped by thousands of bookings

Over the last six years we've completed 4,123 flatpack furniture bookings. We've learned a huge amount about what makes an installation service work well and, just as importantly, what can cause problems.

The model we use today has been shaped by that experience. We've refined our processes, strengthened our quality controls and introduced nationwide training so every installer works to the same clear standards.

01

Consistent standards

Even if an installer has built a product ten times before, they are still expected to familiarise themselves with the manufacturer's manual before attending the booking.

View our Quality Management System
02

No one-size-fits-all approach

Every retailer works differently and every business is at a different stage of its journey. We tailor the relationship around how your business actually operates.

03

A partnership that works for everyone

Our aim is to agree a way of working that suits your processes, supports your customers and promotes a positive image of both your company and the products you sell.

Retailer, customer, installer and Home Flatpack all work with clear expectations and from the same page.

OPTION 1

Retailer-Managed Booking

You offer installation as part of your customer journey and submit or manage the installation booking with Home Flatpack on your customer’s behalf.

Ideal if you want installation integrated directly into your own sales process.

OPTION 2

Referral-Only Partnership

Simply refer your customer to Home Flatpack and we take care of everything from booking and payment through to scheduling, installation and aftercare.

No booking admin. No commission. No customer chasing.

Installation option offered at point of sale

Customer can add professional installation to their order before checkout.

We receive the install order

Your customer can choose a preferred date and time that suits them.

Qualified installer attends

A vetted, skilled installer attends on time, fully equipped to install.

Installation completed to our standards

Installation completed and inspected against our quality standards.

Quality inspection & customer sign-off

Final inspection completed, customer walkthrough conducted and feedback recorded through our Quality Management System.

Retailer portal access with real-time monitoring

Retailers get real-time access to job status, quality checks, photos, feedback and performance metrics via our dedicated portal.

Complete transparency. Complete confidence.

End-to-end visibility and accountability that protects your brand and keeps your customers happy.

Retailer Partnership Enquiry

We ask a few questions to help us understand your business, what you’re looking for and how a Home Flatpack partnership could work for you.

Some of our most recent builds






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