The London Hub
Local installers.
Smarter journeys.
More reliable bookings.
Central London presents a unique set of challenges. Traffic, congestion and lengthy journeys can quickly disrupt an installer’s schedule, resulting in delays for customers and fewer bookings being completed each day.
That’s why bookings within London Zones 1 and 2 are now completed exclusively by members of our London Hub team. These installers are based in or around Central London and are specifically organised to serve customers across the capital efficiently.
Our London Hub provides:
- More reliable arrival times
- Installers familiar with Central London properties and access arrangements
- Reduced unnecessary vehicle journeys
- No additional London, congestion or ULEZ surcharge
- More efficient scheduling between nearby bookings
- Faster support when another local team member is required
- A service model aligned with our Environmental Sustainability Policy
Central London requires a different approach.
Bookings in Zones 1 and 2 are completed exclusively by locally based installers.
Shorter journeys mean fewer traffic-related delays and more reliable arrival times.
Local knowledge helps with parking, loading bays, concierge access and building restrictions.
Nearby bookings are grouped together for smarter, more efficient scheduling.
Local support is readily available when an installer needs assistance.
There are no London, congestion or ULEZ surcharges.
Customers only pay parking costs where required, passed on without markup.
Fewer unnecessary journeys and greater use of public transport support our Environmental Sustainability Policy.
Local installers. Smarter scheduling. More dependable appointments.
That’s the Home Flatpack London Hub.